Oct, 2017 pissedconsumer1114687 of spartanburg, sc. For complaints, call 1800gofedex, and say file a complaint, and. How and where to file a complaint on the fedex location. October 20th, i received a check from fedex, they also sent me a letter saying sorry we were not able to meet your standard on this delivery now, from now on i will take pictures, video and make sure i have a witness so i can prove fedex my packing was excellent, also i want to let you all know. Please take a few moments to send us your questions, comments or suggestions, and we will respond as quickly as possible. Use our online tools to schedule a freight pickup, get a rate quote, or get transit times. Ups and fedex will have a minimum weight restriction where each package must be greater than 150 lbs in order to qualify for freight services. What is the most effective way to file a complaint against fedex. They will drive by your house and then claim you are not home and then they never have to.
Please take a few moments to send us your questions, comments or suggestions and we will respond as quickly as possible. No fedex delivery was made at the time stated by the fedex driver. Fedex freight 461 winchester rd, memphis, tn, 38109 fedex. You are an extra driver and they will call you as needed. Renaissance center 1715 aaron brenner drive suite 600 memphis, tn 38120. The fedex code of conduct was revised as of september 23, 2019. By providing you with all the tools and contact details needed to raise and manage your complaint, we put you firmly in control of your issue. When you start there they put you on what they call an extra board. In a rare display of transparency, if you post a message for fred smith on fedexs twitter or facebook accounts it is likely to get noticed and passed on. Email william martin managing director customer experience on wgmartin. Contact information is available for each of our solutions. Things that you have to do after you go to the website is to click write to fedex option that you can find on the customer support menu shown on the bottom side of the screen. We have filed a complaint with fedex and are getting no where with this company.
I want to file a complaint on the fedex location as they say that they are not able to locate my packet anymore. If you wish to complain to fedex, call the complaints line on 1 800 4633339. We owe our success as an industry leader to the more than 300,000 global team members who deliver exceptional customer service experiences dayin and dayout. What happens if you complain about a fedex driver to fedex. Since fedex doesnt have a driver complaint phone number ill just leave my complaint right here on facebook. Fedex has a policy stating that they only have to attempt to deliver your package once and after that they are done so the drivers in the corpus christi area are the biggest liars in the world. Fedex freight 3883 butterfield rd, aurora, il, 60502 fedex. I was told that my packet was lost by fedex but the web site shows it has arrived at a location. Call 1800gofedex or find answers, information, and resources for all your shipping needs. Fedex freight welcomes your comments about our services, our web site or any suggestions for improvement. Reports can be made confidentially and anonymously, 24 hours a day, seven days a week as follows. You could contact someone at dell or whomever the brand is that you purchase and look at their leadership list ceo, vp of customer. Drivers consistently park in my mothers driveway for deliveries next door.
The fedex alert line service provider supplies instructions to individuals making a report on how to followup and check on the status of a report. If youre shipping over 68kg per piece you will need to speak to our specialist freight team, they are available monday to friday from 08. Many of the above complaints are unjustified in my experien. Visit customer services contact and support centre. There were several stressful days especially during christmas time but i felt very accomplished at the end of the day.
At fedex, they believe that a connected world is read more. If you would like us to followup on your feedback, please include your contact information. Call fedex uk customer services on 08456 000068 or 03456 000068. Jan 20, 2017 moreover, going to can also a great alternative of how to write a complaint letter to fedex you can do.
I had the privilege to have good coworkers and meet appreciative customers on the routes i ran for the 10 months i was there. Answers to your questions and stepbystep instructions on how to use fedex office print online. For complaints, call 1800go fedex, and say file a complaint, and someone will take your information about the incident. Please refer to the fxf 100 series rules tariff for complete details on the conditions and limitations of the moneyback guarantee options for fedex freight shipments. Fedex corporation is a us multinational courier delivery services company headquartered in memphis, tennessee. Call fedex express customer services on 08456 070809 or 03456 070809. May 17, 20 since fedex doesnt have a driver complaint phone number ill just leave my complaint right here on facebook. I enjoyed my time as a fedex ground driver for the most part. Use this comments section to discuss problems you have had with fedex, or how they have handled your complaints. Use these instructions to file claims for fedex express, fedex ground and fedex freight shipments from.
Fedex has demonstrated its high regard for social media. If youre shipping over 68kg per piece you will need to speak to our specialist freight team, they are available monday to. With aggressive diligence and persistence that hadnt been demonstrated by any other fedex employee, i had dealt with throughout my twoweek fedex ordeal, teresa w. You could contact someone at dell or whomever the brand is that you purchase and look at their leadership list ceo, vp of customer service or operations and contact them with the details. How to write a complaint letter to fedex addressoffice. Fedex is screwing their workers and has been for years, road drivers w fedex freight get no hook for the first nightly hook up. By providing you with all the tools and contact details needed to raise and manage your complaint, we put you firmly in. Not long after the original fedex customer service story was posted, teresa w. Fedex freight mom thanks fedex driver who sanitized packages for highrisk daughter.
I worked for fed ex freight for a year as a road driver. Where do i complain about fedex drivers justanswer. Apply to delivery driver, tractor trailer driver, freight team associate and more. The driver was going way faster, driving more than 25 mph. The revised code of conduct can be accessed at the link below and a summary of the revisions can be found here. With fedex delivery manager, you can request to redirect packages to a secure location. Call customer care contact form on 1 800 4633339 or 1 800 go fedex. Fedex ground is looking for people to help us support the economy, delivering lifesaving medicine and other items that keep our communities as prepared as possible in these uncertain times. Forums ltl carriers fedex freight due to circumstances beyond my control we will be disabling guest viewing and instant registration soon. Fedex is screwing their workers and has been for years, road drivers wfedex freight get no hook for the first nightly hook up. Resolver is a completely free complaintresolution tool that puts the british consumer directly in touch with the customer service providers who can resolve their complaint. Your resource for fedex service information and shipping basics.
Jan 10, 2020 forums ltl carriers fedex freight due to circumstances beyond my control we will be disabling guest viewing and instant registration soon. Because fedex driversdeliverers are always contracted and not fedex. Everytime we have something delivered from fedex it takes phone calls and filing complaints,my husband dealt with it yesterday and he is in ill health,lets just say he was not happy with fed ex employees who he talked to from houston were nasty with him,flagstaff was nasty with him,according to fedex they dont have to. Those shipments that require freight services from both ups and fedex will require to fall into the predefined weight category. Fedex, as well as does 150, for alleged violations of the labor code and business professions code. For help getting started with fedex logistics services, simply call, email or connect with us online. Resolver is a completely free complaint resolution tool that puts the british consumer directly in touch with the customer service providers who can resolve their complaint. You will start out working nights,probably doing a 150 to 200 mile run working the dock for 56 hours then driving back to home terminal. At fedex freight, we meet all your ltl shipping needs.
Fedex website asks you for declared value i thought that was somehow an insurance, in. I had an incident today with a driver and reported it to fedex directly. Connecting people with goods, services and ideas creates opportunities and improves lives. So if you want to continue uninterrupted truckingboards viewing you should take a minute to sign up for a 100% free account. Plaintiff emetoh brings this putative class and representative action against defendant fedex, freight, inc. The name fedex is a syllabic abbreviation of the name of the companys original air division, federal express, which was used from 1973 until 2000. Each of the delivery services have dirty drivers who do just that. Fedex freight 800 line truckingboards truck drivers forum. Lisa sorace since fedex doesnt have a driver complaint. Moreover, going to can also a great alternative of how to write a complaint letter to fedex you can do. There are full contact details and information about the complaint procedures on the fedex website. Kevin sanchez, package handler at fedex ground 2015present.